| Navigation: Organization management > Resetting a user's password |
|
Resetting a user's password |
|
| Navigation: Organization management > Resetting a user's password |
|
Resetting a user's password |
|
This section describes how to reset a user's password.
Prerequisites
The password can only be reset for users with the status "Active".
You are an administrator in your organization and have opened "organization management".
Procedure
Perform the following steps in order:
| 1. | Find the user you want to reactivate under "Users". |
| 2. | In the "Action" column, select the "Reset password" option. |
You are then prompted to confirm the action.
| 3. |
Confirm with Yes.
Result
The user has been prompted by e-mail to connect to the portal and reset his password.